We take our commitment to your privacy seriously and treat any information you
supply to us with care.
In relation to the website: www.bluespot.co.uk (‘the Site’).
The Site is a UK-based website owned by Borehams Limited. Any personal information
that you provide to www.bluespot.co.uk is stored and controlled by Borehams
Limited, located at Upper Campsfield Road, Woodstock, Oxfordshire, OX20 1QG.
By using our services, you give us your express consent to process your personal
data as described below.
The data we collect
The information collected by us at the www.bluespot.co.uk website is generally
used to communicate with you and improve our services where possible, and specifically,
to process payments or enable third parties to carry out technical or commercial
In addition to personal data such as name, e-mail address, delivery address,
billing address, credit or debit card number and expiry date, we also analyse data
about participants in order to provide a safe shopping environment for all users.
Examples of the data we may collect and analyse include the Internet protocol (IP)
address used to connect your computer to the Internet, login, password, computer
and connection information such as browser type and version, your operating system
and platform, the full Uniform Resource Locators (URL) clickstream to, through and
from our website (including date and time), cookie number, products you viewed or
searched for, your purchase history, personal preferences and any phone number recorded
or used to call our customer services number. In using the Site you accept that
your personal data may be used for such purposes.
We will not sell, distribute or disclose information about you or your personal
usage of the Site without your express consent or unless required or permitted to
do so by law. If you subscribe to our mailing lists for new release and other information,
we also ask you to answer various general questions about yourself. You will be
asked to specify the areas in which you are interested so that we can tailor the
information which we send to you to cover the topics and merchandise which we believe
you might be interested in. By subscribing to our mailing lists, you accept that
your personal data may be used for such purposes.
Please note that we do provide links to other sites, which may not be governed
sites for further information.
Participants have the right to access their stored data, to rectify them if required
and to object to the storage of their data for legitimate purposes. We would like
to keep your information up-to-date, you may change any of the basic information
we keep about you at any time by
In addition to the information which you supply to us, information and data may
the Site can use to recognise repeat users and allow us to observe behaviour and
compile aggregate data in order to improve the Site for you. For example, cookies
will tell us whether you viewed the Site with sound or with text on your last visit.
Cookies also allow us to count the number of unique and return visitors to our Site.
You can configure your Internet browser to accept or reject certain cookies or
inform you when a cookie is saved.
We have no access or control of these cookies, therefore we cannot accept liability
for any malfunctioning of your PC or its installed web browser as a result of your
access to any of the websites.
We may monitor customer traffic patterns, Site usage and related Site information
in order to optimise your use of the Site and we may give aggregated statistics
to a reputable third-party, but these statistics will include no information personally
We may also use the Information we gather to notify you about important functionality
changes and alterations to the Site, or offers of products, services or information
that might be of particular interest to you. If at any time you wish to stop receiving
our newsletter or any other information you may have requested from us, please email
or write to Customer Services at the address given for us above or click the Unsubscribe
link at the bottom of any e-mail you receive from us.
Surveys and user groups
We always aim to improve the services we offer. As a result we may canvass our
customers using surveys. Participation in surveys is voluntary, and you are under
no obligation to reply to any survey you might receive from us. Should you choose
to do so, we will treat the information you provide with the same high standard
of care as all other customer information.
We have business and technical partners whom we share data with to handle orders,
process credit and debit card payments and provide a range of services, including
for fraud protection purposes. They are bound by Data Protection covenants and must
In case any fraudulent activity is detected on the website, or, without limitation,
in connection with the breach of intellectual property rights through the use of
the website, we may release personal information in order to comply with any applicable
regulation or assert our rights as well as our business partners.
‘Email a friend’
We may from time to time operate an ‘Email a friend’ service. This is a referral
service, designed to make it easy for customers to recommend our Site and related
websites or offers to a friend, and is a two-step process. First, a customer sends
us the friend's name and email address, and secondly, we contact the friend, telling
them who we are, and inviting them to take advantage of a particular offer, or to
visit our website. When we contact your friend, we always advise them of the name
and email address of the friend who made the original referral. We will not use
your friend’s details for any other purpose.
When a customer wishes to sponsor a friend and provides us with his/her name
and e-mail address, we reasonably assume that such customer has obtained his/her
friend's prior consent in order for us to process his/her data. Customers supply
such information freely and voluntarily, under their sole responsibility.
Your participation on our website may mean that we occasionally contact you with
the opportunity to enter competitions. Entry to competitions is voluntary, and you
are under no obligation to take up an invitation from us to enter. Should you choose
to enter a competition, we will treat the information you provide with the same
high standard of care as all other customer information, and use the information
Change of details
If any of the information you provide on the form you complete when ordering
a product from the website or subscribing to the services changes,
immediately upon posting to the Site and by continuing to use the website, you will
be deemed to accept any such variations.